Facilities Management & Building Compliance for London’s Commercial Properties

A family run facilities management company with over 20 years of industry experience.

We help commercial property owners and managers keep their buildings safe, compliant and runningproperly, without the constant chasing of contractors, certificates and overdue maintenance.

From statutory compliance and planned preventative maintenance to reactive repairs and fully managed FM, Landmark gives you one experienced team who knows your building and takes responsibility for getting things done.

Our purpose is simple. To give you confidence that your building is safe, compliant and properly looked after.

Family Run Business

20+ Years of Experience

London Based Team

Compliance Led FM

Not Sure Whether Your Building Is Fully Compliant?

You're not alone.

Many organisations inherit buildings with missing certificates, overdue inspections, unclear contractor responsibilities and compliance information spread across emails, folders and different suppliers.

Before long, it becomes difficult to know what is compliant, what is due, what has been missed and who is actually responsible for dealing with it.

That is where Landmark FM comes in.

We help building owners, occupiers and managers understand exactly where their building stands, identify compliance gaps and put clear systems in place to keep everything organised and under control.

Whether you need help with one area of your building or want Landmark to manage your entire facilities operation, we start by understanding what you already have, what needs attention and what should happen next.

Start With a Free Compliance Health Check

Before asking you to pay us to manage your building, we'll show you where the problems are.

Our free Compliance Health Check gives you a clear picture of where your building currently stands.

We review the key areas of building compliance, including fire safety, electrical safety, water hygiene, heating and pressure systems, HVAC, asbestos, lifting equipment, workplace safety and compliance management.

Following the assessment, you’ll receive a clear report showing:

Your overall compliance score

A simple overview of how your building is performing.

Compliance gaps

Where documents, inspections, evidence or management arrangements may be missing or incomplete.

Priority risks

A clear view of which issues need attention first, from urgent concerns through to lower priority improvements.

A clear action plan

Practical recommendations explaining what needs to happen next.

Upcoming compliance dates

Known inspections, servicing and compliance requirements that are approaching or overdue.

Potential remedial works

Where we identify an issue that may require further investigation, repair or specialist attention, we'll explain what needs to be looked at.

The report is yours.

You can take it away and manage the actions yourself. Or, if you would rather have someone take responsibility for it, Landmark FM can help manage the actions, remedial works and ongoing compliance programme for you.

The Compliance Health Check is a high level review of your building’s compliance position and does not replace specialist statutory inspections or assessments.

Facilities Management Built Around Your Building

Every building needs a different level of support.Landmark FM can provide the level of support that works for your building

Some clients need help keeping on top of compliance. Others need planned maintenance, reactive support or a team to take responsibility for the wider facilities operation.

Facilities Management

Need someone to take responsibility for the bigger picture? We can coordinate your building maintenance, contractors, compliance requirements, cleaning, remedial works and ongoing facilities needs, giving you one team to turn to when something needs dealing with.

Compliance Management

Keeping track of certificates, inspections, actions and upcoming compliance dates can quickly become difficult. We help organise your building compliance, identify what needs attention and keep on top of what is becoming due.

Planned Preventative Maintenance

Keep your building systems maintained before problems become expensive disruptions. We plan and coordinate your PPM programme, organise servicing and help make sure essential maintenance is completed when it should be.

Reactive Maintenance

Buildings do not always wait for a convenient time to develop a problem. When something breaks, leaks, stops working or needs attention, our team can coordinate the right response and keep you informed until the issue is resolved.

Not Sure What Your Building Needs?

You do not need to know exactly which service you need before speaking to us.

Tell us about your building, what you are currently managing and where you are having problems. We will help you work out the right level of support.

Why Landmark ?

We Care

We genuinely care about our clients, their buildings and the people using them. You get a personal service from people who know your building and want to get things right.

We Own Problems

Things do not always go perfectly in facilities management. What matters is what happens next. We acknowledge problems, take responsibility and work towards a solution.

We Finish What We Start

Booking a contractor or receiving a report is not the end of the job. We follow actions through until there is a clear outcome.

Compliance Comes First

Compliance is built into the way we manage buildings, from tracking certificates and inspections to following through outstanding actions.

04.

Compliance Comes First

Compliance is built into the way we manage buildings, from tracking certificates and inspections to following through outstanding actions.

The Landmark Pledge If we manage it, we own it.

Getting Your Building Under Control

Tell Us About Your Building

We start by understanding your property, what you already have in place and where you are having problems.

We Review Where You Stand

We start by understanding your property, what you already have in place and where you are having problems.

You Receive a Clear Action Plan

We explain what is compliant, what needs attention and what should happen next, so you have a clear picture of your building.

Choose How Much Support You Need

The report is yours, so you can manage the actions internally if you want to.

If you need ongoing help, Landmark offers different levels of Compliance Management depending on how much support you want, from basic compliance tracking through to more hands on management.

For clients who want us to take wider responsibility for the building, we can also provide fully managed facilities management.

Facilities Management Built Around People and Buildings

Landmark works with people who are responsible for buildings and need someone they can rely on to help keep things safe, compliant and running properly.

That might be a practice manager in a busy medical centre, a property manager looking after residential buildings, or a business that simply needs someone to take ownership of the day to day facilities.

We support a range of buildings including:

Commercial Offices
Healthcare and Medical Centres
Restaurants and Hospitality
Shopping Centres and Retail
Large Commercial Buildings
Property Portfolios

Some clients need us for one building. Others need support across an entire portfolio.

We take the time to understand the property, the people using it and what actually needs to be managed.

A Few of the Buildings We Support

The Portico

A busy healthcare building where we support the ongoing facilities management, planned maintenance, compliance and day to day building issues.

The Aberfeldy Practice

We help the practice team keep on top of building maintenance, compliance requirements and the practical issues that come with operating a busy medical centre.

Residential Properties

We support occupied residential properties, helping with maintenance, repairs and the everyday issues that need to be dealt with quickly and properly.

Looking for Someone to Help Look After Your Building?

Tell us a little about the property and what you need help with.

Facilities Management Across London and the Surrounding Areas

Landmark FM is based in West London, putting us in a great position to support commercial buildings across London and the surrounding counties.

Our core service areas include:

London
Greater London
Buckinghamshire
Hertfordshire
Oxfordshire
Surrey
Berkshire
Reading

We also support clients across areas such as Uxbridge, High Wycombe, Watford, Slough and the wider Home Counties, depending on the building and level of support required.

For larger facilities management contracts and property portfolios, we can also consider locations outside our usual service area.

What Our Clients Say

James was really efficient and great at arranging fast help for me. He was always responsive, and quick to arrange solutions. Would recommend. The handyman that came was brilliant at identifying issues and making sure everything was working and safe. Very good experience with both.

I would like to commend the young engineer who was responsible for repairing the water supply and underfloor heating boiler (HIU) leakage in my home. He was polite and friendly, worked efficiently, and quickly resolved both the leakage and the unstable water temperature issues, allowing our daily life to return to normal. Before leaving, we also had a pleasant and friendly conversation. His professional attitude truly deserves recognition.

Nafisa was super efficient and scheduled the maintenance appointment incredibly fast. The team arrived on time and completed the job to a very high standard. Very pleased with the service.

Facilities Management FAQs

What does a facilities management company do?

A facilities management company helps keep your building safe, compliant, maintained and running properly. This can include compliance management, planned maintenance, reactive repairs, contractor coordination, cleaning and the day to day management of building services.

Can Landmark FM manage all of our building maintenance?

Yes. We can support you with individual services or take responsibility for a wider facilities management programme covering compliance, PPM, reactive maintenance and contractor coordination.

Do you provide facilities management throughout London?

Yes. Landmark FM is based in West London and supports commercial properties across London, Greater London and surrounding areas including Buckinghamshire, Hertfordshire, Berkshire, Oxfordshire and Surrey.

What is the free Compliance Health Check?

Our free Compliance Health Check gives you a clearer picture of where your building currently stands. We review key areas of compliance, identify anything that may be missing or require attention and provide you with a clear report showing what should happen next.

Do I have to use Landmark FM after the free Compliance Health Check?

No. The report is yours and there is no obligation to appoint Landmark afterwards. You can manage the findings yourself, ask us to help with specific actions or choose one of our ongoing compliance management options.

Can you take over an existing PPM programme?

Yes. If you already have a PPM programme in place, we can review what you have, look at available service records and understand what is currently being maintained. We can then help organise and manage the programme going forward.

Not Sure What Is Happening With Your Building?

That’s exactly what the Compliance Health Check is designed for.

We’ll help you understand where your building stands, what needs attention and what your priorities should be.